Customer Service Representative

Monthly Salary: Eighty Thousand Naira (₦80,000)

Job Type: Full Time

Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service, handling sales inquiries, and performing administrative tasks.

Duties and Responsibilities:

1. Customer Service:
   • Respond to customer inquiries via phone, email, and chat
   • Resolve customer complaints and issues in a timely and professional manner
   • Provide product information and support to customers
2. Sales:
   • Identify sales opportunities and pitch products or services to customers
   • Meet sales targets and contribute to revenue growth
   • Maintain knowledge of products and services to make recommendations
3. Administrative/Secretarial:
   • Manage customer data and update records accurately
   • Prepare reports and documents as required
   • Provide administrative support to the team as needed

Requirements:

• Excellent communication and interpersonal skills
• Proven customer service experience
• Sales experience or willingness to learn sales techniques
• Basic computer skills and knowledge of office software
• Ability to work in a fast-paced environment

What We Offer:

• Competitive salary and benefits package
• Opportunities for growth and development
• Dynamic and supportive work environment

If you’re a motivated and customer-focused individual, we’d love to hear from you!

Interested applicants are to contact us on 09021788287 on WhatsApp Only.