Stanificent Global Technologies Ltd
Job Title: Secretary and Customer Service
About the Role
We are seeking a highly motivated and experienced Secretary and Customer Service to join our growing team. As a Secretary and Customer Service you will play a pivotal role in ensuring that our customers receive exceptional service. You will be responsible for providing leadership, training, and support to our customer service representatives, as well as handling customer inquiries and resolving issues in a timely and professional manner. You will also be responsible for providing administrative support to a busy team and managing a variety of projects.
Responsibilities
* Handle customer inquiries and resolve issues in a timely and professional manner
* Provide administrative support to a busy team
* Monitor customer service metrics and identify areas for improvement
* Implement new customer service initiatives and procedures
Qualifications
* 1+ years of experience in a customer service supervisory role
* Excellent communication and interpersonal skills
* Proven ability to resolve customer issues in a timely and professional manner
* Strong problem-solving skills
* Ability to work independently and as part of a team
Benefits
* Competitive salary and benefits package
* Opportunity to work in a dynamic and growing company
* Make a real impact on the lives of our customers
* Two days off a week (Sunday and any other day of your choice)
To Apply
Send us a Dm
